Clinical Services

at the core of tender touch’s excellence lies more than just our skilled therapists.

Our approach to clinical care encompasses continual education, expert management, and the latest in technology, all geared toward achieving effective outcomes and proven results. Here’s how we stand out in delivering superior clinical services:

Clinical Staff

  • Highly skilled PT, PTA, OT, COTA, SLP, and CFY

  • Support personnel, including trained rehab technicians and transporters
  • On-going staff education, training and clinical competencies
  • Coverages provided for all staffing absences and vacations
  • Six to seven day a week programs
  • Flexible evening hours for late day admissions

Qualified Supervisors
and Managers

  • Dedicated on-site facility supervisors trained to oversee clinical programs and rehab department operations
  • Experienced regional managers performing regular on-site quality control visits, auditing and training


  • Quality Indicators
  • Significant Change Assessments
  • Quarterlies and Annuals
  • Discharge Follow-up
  • Equipment Follow-up
  • Thickened Liquid
  • Peg Tube
  • Weight Loss

Facility Education
and Training

  • Experts available to train your staff on MDS, PPS, CMI, restorative nursing programs and nursing documentation Accredited continuing education seminars for Physical Therapists, Occupational Therapists, Speech Therapists, and Nurses
  • Education on lifting techniques to decrease work injury and worker’s compensation claims


  • Falls Management / Balance
  • Wound Care
  • Walk to Dine
  • Prosthetics / Orthotics / Splinting
  • Edema / Lymphedema Management
  • Contracture Management
  • Morning ADL
  • Positioning / Wheelchair Clinic
  • Restraint Reduction
  • Rehab Dining
  • Cognition / Dementia
  • Communication / Aphasia
  • Dysphagia
  • Voice Disorders
  • Home Assessments
  • Pain Management
  • Cardiac Rehab
  • Urinary Incontinence
  • Employee Injury Prevention

Documentation Review and Claims Management

  • On-going chart auditing and training to ensure compliance with state and federal regulations
  • Medical records review prior to Medicare / Medicaid submission
  • Appeals follow-through from the initial request to the administrative law judge hearing, with proven track record of claim reversal and receipt of payment

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Reach out today to see how we can help you!

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